FAQ

Frequently asked questions

Everything you need to know about ASAI CRM.

What is ASAI CRM?

ASAI CRM is an AI-powered CRM platform with two products. ASAI Campus is built for university career services teams. ASAI Engage is built for government agencies, nonprofits, and businesses that manage relationships and programs. Both share the same modern, secure foundation.

Who is ASAI CRM built for?

ASAI CRM serves four sectors: universities (career services, employer partnerships), government agencies (economic development, workforce programs), nonprofits (grant management, participant tracking, impact reporting), and businesses (client relationships, project management).

What is ASAI Campus?

ASAI Campus is our CRM for university career services teams. It helps you manage employer relationships, track job pipelines, and measure student placement outcomes — all in one purpose-built platform.

What is ASAI Engage?

ASAI Engage is our CRM for government agencies, nonprofits, and businesses. It includes interaction tracking, programs & grants management, impact dashboards, and an AI assistant. The interface automatically adapts its vocabulary to your sector — constituents for government, participants for nonprofits, clients for business.

What does the AI Assistant do?

The AI Assistant lets you ask natural language questions about your CRM data. Examples: "How many engagements did we have this month?", "What's our grant approval rate?", "Which contacts have overdue follow-ups?", "Summarize our relationship with a specific organization." It reads your real data and answers accurately.

What does the Free plan include?

The Free plan includes 1 user, up to 100 contacts, up to 10 companies/organizations, your choice of Campus or Engage, interaction tracking, dashboard & reporting, and the AI Assistant. It is free forever with no credit card required.

What is the Pro plan?

Pro includes up to 5 users, 1,000 contacts, 100 companies, all products (Campus + Engage), programs & grants management, team collaboration, and priority support — for $499/month billed annually.

What is the Enterprise plan?

Enterprise is a custom plan for large organizations that need unlimited users, unlimited records, multi-site support, SSO/Active Directory, custom integrations, SLA guarantees, and dedicated account management.

How does the sector-aware vocabulary work?

When you create an organization, you choose your sector: government, nonprofit, or private. The entire interface then adapts — contacts become "constituents" for government, "participants" for nonprofits, or "clients" for business. Interactions become "engagements," "touchpoints," or "activities." The data model is identical — only the labels change.

Can multiple departments or offices use ASAI CRM separately?

Yes — each department or office can have its own organization with completely isolated data. Or they can share one account with multiple modules enabled. Data is never mixed between organizations.

What about data security?

ASAI CRM uses row-level security (RLS) to ensure each organization can only see its own data. All data is encrypted in transit and at rest. The platform is built on enterprise-grade cloud infrastructure.

Can field labels be customized?

Yes — Pro and Enterprise plans support custom field labels. If your organization uses different terminology, labels can be updated organization-wide.

Is there a discount for nonprofits or government agencies?

Contact us — we offer discounted pricing for qualified nonprofits and government organizations.

How do I get started?

Click "Start Free" to create your organization in under a minute. No credit card required. You can also book a demo for a guided walkthrough.

Still have questions?

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